There is an option to learn more about account recovery, but a genius at the apple store. What the heck is going on here? If you enter your credit-card details correctly, and are asked to re-enter your security information, contact your card issuer. Was then greeted with the Account recover page where it asked for credit card details. Account Recovery is a new feature for your Apple ID account. Nov 29, 2017 10:30 PM in response to RHBernard. To cancel a recovery request that you did not make, follow the instructions in your email confirmation. Nov 30, 2017 6:17 PM in response to RHBernard. Well, it was easy to unlock the account because the verification code did come for that but then back to the same issue of not knowing the password. 2. Choose Get Started. If you added info after, it can't hurt but won't help unless they specifically requested it at the time of recovery (a credit card or bank card for example). For your security, we'll ask you a few questions to verify that you're the owner of this account. * During account recovery, you successfully signed in to an Apple service using the Apple ID you are recovering, thereby cancelling the need for account recovery. Follow the instructions to immediately regain access to your Apple ID. If you set up an account recovery contact, they can also help you reset your password. 1. A few days ago I noticed that my customer wasn't signed into his iCloud account on any of his 4 devices. I may not have made what I was asking for in my original post so I will restate it, We want to know what is the form of the information we will receive when the account is "ready for recovery.". Then, enter your Apple ID Password and tap on Unpair to turn off the Activation Lock. After 2 or 3 failed attempts, I did the usual password recovery option. 5. 4.No Trusted Device. If you still have the trusted device an number an security info you can try using it on the old iPhone, how ever if it does turn on it may cancel your account recovery. Will someone who has successfully received instructions please explain what happens then. * Apple Pay doesn't work as a credit card. Under Recovery Assistance, tap Add Recovery Contact, then authenticate with Face ID or Touch ID. Apple may provide or recommend responses as a possible solution based on the information Also it was a bit concerning when I went back to the iForgot site to just be presented with the same screen saying we need to apply for the account recovery process. 1-800-MY-APPLE, or, Recover your Apple ID with two-factor authentication account recovery - Apple Support, Sales and any proposed solutions on the community forums. When you see the "Sign Out" button, press it and you can remove the Apple ID without the need to enter password. On your iPhone, iPad, or iPod touch with iOS 15 or iPadOS 15 or later. 3. Dec 5, 2017 9:11 PM in response to RHBernard. 1. Connect your iPhone or iPad to your computer. IT DID NOT ASK ANY OTHER QUESTIONS AND NOWHERE WAS THERE ANY PLACE TO GIVE ANY OTHER INFO THAT MIGHT HAVE HELPED TO PROVE THE SECURITY OF MY WIFE'S ACCOUNT. Step 3. Looks like no ones replied in a while. Apple Support using Twitter. Follow all the on-screen steps until you receive confirmation that your Apple ID password is changed. - Regarding scenarios, there are many and there are stages that the verification team goes through based on information provided to prove your identity. For security reasons, it might take several days or longer before you can use your account again. If you need to talk to them, ask them if they will do a Skype or FaceTime with you. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Why? First, I would check your most recent status of your account recovery at iforgot.apple.com to see if it has changed. Tap Next. It makes me fee like the recovery process hasn't started. With the upcoming iOS update, Apple ID will feature a brand-new option that will help users with their account password recovery process. I MENTIONED IN MY POST OTHER SCENARIOS THAT MIGHT COMPROMISE RECOVERY. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Others wait because they do not have credit card data that matches their current records. almost 5 days later, not a single email or sms from Apple. Feb 5, 2018 8:30 PM in response to marky000. I read in other threads on Discussion.Apple.com that many other users are having extremely long waits for their recoveries. And another thread says that even at Apple, there is no human who can speed things up. Enter your Apple ID that you want to reset the password for. iOS 10.3.3, Nov 29, 2017 2:48 PM in response to RHBernard. Use the Apple ID account page. When this happens, you can use the iTunes recovery mode to restore your device to its original condition. Tap Forgot Apple ID Password. Use account recovery only as a last resort when you cant sign in or reset your Apple ID password. Apple Footer More ways to shop: Find an Apple Store or other retailer near you. omissions and conduct of any third parties in connection with or related to your use of the site. Step 1. Setting up this option is easy as I share how feature works in . Copyright 2022 Apple Inc. All rights reserved. So what is it I'm actually waiting for? It will help in the future for an array of potential things that may come about however, - They literally have to research and reach out just based on the info you put in to prove you are who you state you are. liv0123, call And another thread says that even at Apple, there is no human who can speed things up. #technowindow #ios15Techno WindowThanks for watching.Please Like, Share and Subscribe for Latest Updates.Follow Me :https://www.instagram.com/technowindow_official======================================Share this video: https://youtu.be/gK_lIw0uAhU======================================Please Subscribe My channel to Keep in Touch! How to use account recovery when you cant reset your Apple ID password, Learn how to reset your Apple ID password, If you submitted your account recovery request with. The company says that it will add support for using Security Keys to further enhance your Apple ID and iCloud account security. If you do not change those recovery methods when you change phone numbers, you are removing your own recovery method. Weeks and weeks for some of them. 1-800-MY-APPLE, or, Sales and Follow the instructions to immediately regain access to your Apple ID. only. Go to Settings, then tap your name. We know this delay is inconvenient, but it's important so that we can keep your account and information safe. any proposed solutions on the community forums. Before you start the account recovery waiting period,try toreset your password. On your computer, confirm that you wish to restore your device. But after that, I never saw that screen again. * You never successfully started account recovery previously. For security reasons, it might take several days or longer before you can use your account again. Her current, forgotten password is not known by Apple and they do not deal in temporary passwords. It only goes to the number you input - nowhere else. Feb 6, 2018 6:13 AM in response to marky000. said that for our case Recovery is the only option. After you've requested an account recovery, you will get an email with a confirmation of your request and the date andtime of when you can expect to regain access. See >>> Recover your Apple ID with two-factor authentication account recovery - Apple Support. If you use two-factor authentication and cant sign in or reset your password, you can regain access after an account recovery waiting period. They meet that with pretty good precision. When the wait period is over, Apple will send you a text or automated phone call with instructions to regain access to your account. When that . We have never received the promised instructions. THANK YOU FOR TAKING THE TIME TO GO OVER EVERYTHING. I would've called in after the first 24 hours esp with no status showing in iforgot. Apple ID Support (2) Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. Are YOU aware that if you still have received anything after 24 hrs it is telling you, you do in fact need to contact Apple Support? Generally, two methods are used for the purpose. You might also be able to shorten the wait time by providing credit-card details to confirm your . Account Recovery Requested. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. Open the Apple Support app on the borrowed Apple device. How to use account recovery when you cant reset your Apple ID password, Find out how to reset your Apple ID password, If you submitted your account recovery request with. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Dec 5, 2017 9:15 AM in response to liv0123. Have you ever received a message to the new phone number you entered when you started account recovery, directing you to go to that website? This site contains user submitted content, comments and opinions and is for informational purposes This notification will give you instructions to allow you to use your iPhone or Mac computer to reset your Apple ID password. With so many waiting cases, I would think that there must be many different scenarios behind the many requests for account recovery, and that Apple can't cope with all of them, and maybe doesn't even yet have a taxonomy for all the cases. - Finally, the security team is its very own entity within Apple. Account recovery is a process designed to get you back into your Apple ID account when you dont have enough information toreset your password. I asked for his password and the ones we thought it was didn't work. Waiting for AppleID recovery. We received a message similar to the one that you provided, but the received message is only a more complete response to our creation of an account recovery request. Nov 30, 2017 4:35 PM in response to LACAllen. RHBernard, User profile for user: Insert your Apple ID and follow the onscreen guidelines to the latter to complete the password reset. Confirm the popup by tapping on the Unpair Apple Watch option again. 5. 5.No Security Information. Your account will be ready for recovery in 24 hours. According to updated support documentation, Apple does still recommend that a legitimate user's first step should be to attempt recovery by by resetting their password on another device. I've seen people wait only 8 hours; others two months - it is so unique and individualizedWish I had positive news but hope this helps explain things a bit more, Dec 5, 2017 8:48 AM in response to liv0123. If you're in a Family Sharing group, the members of the group are recommended. If you need to recover your Apple ID, click "look it up" and enter your information. They are dealing with your identity at this point - bottom line, which (naturally) is a very real and serious issue and should be taken with great care. Before you start the account recovery waiting period,try toreset your password. User profile for user: If youre given this option, an authorizationrequest goes to the card issuer.*. This is not true. 2. How to Set an Apple ID Account Recovery Contact in iPhone iOS 15. We know this delay is inconvenient, but it's important so that we can keep your account and information safe. It will be unexciting. At that time, we will send instructions to the phone number you provided. At any time, you cansee how long it will be until your account is ready for recovery, or when more information will be available. THERE IS NO WAY TO CHECK THE STATUS. SEE MY REPLY TO YOUR PREVIOUS POST. Been doing IT support for years and never had an issue resetting a forgotten Apple ID password. To recover Apple ID password, you can use a trusted device, two . If you get another request to begin account recovery, this means you are not currently in account recovery. A forum where Apple customers help each other with their products. Press and hold both the Sleep and Home button for 10 seconds. marky000, User profile for user: Tap "A different Apple ID." Enter your Apple ID and follow the onscreen instructions to reset your password. Your Apple ID is the account you use for all Apple services. Or will it quiz her on some security questions which she may or may not remember. There is a reason it takes time for these issues to be resolved. The issuer might have declined your authorisationattempts. provided; every potential issue may involve several factors not detailed in the conversations LACAllen, User profile for user: Hope you enjoy! Tap on the information icon >Unpair Apple Watch. I read in other threads on Discussion.Apple.com that many other users are having extremely long waits for their recoveries. Apple disclaims any and all liability for the acts, Follow the instructions to immediately regain access to your Apple ID. Copyright 2022 Apple Inc. All rights reserved. 2.Recover Password via Account Recovery Contact. IF APPLE CHECKS T-MOBILE THEY CERTAINLY WON'T GET A GOO ANSWER. THE ONLY INFO THAT WAS "SOLICITED" WAS THE IPHONE NUMBER AND THE CREDIT CARD THAT WAS REGISTERED WITH THE APP STORE. The URL/website for recovery is apple.com/recover. From the My Watch menu, and tap on General > Reset. Feb 6, 2018 3:39 AM in response to Eric Root. I think I then tried again which led to the account being locked. Weeks and weeks for some of them. When you create the account, you set up the recovery methods. Nov 30, 2017 5:30 PM in response to RHBernard. A forum where Apple customers help each other with their products. First, FORGIVE ME for taking the time after working 12 hour shifts in the tech field, to offer help that you requested. you cannot speed up the time, and some people lose documents and other important information. AND HAPPY HOLIDAYS TO YOU AND YOURS. If you remember your information and can sign in successfully, your wait period will cancel automatically and you can use your Apple ID immediately. - Then, you simply have volume. Enter your phone number. Look for the notification that will appear on your device. Apple ID Support can check on the status for you. We tried "iforgot.apple.com" multiple times and the only thing that iforgot.apple.com is lead to requesting yet another account recovery, which elicits another promise of 24 hour recovery in a new email. Learn how to reset your Apple ID passwordon a trusted deviceor through the Apple Support app on a family members iPhone, iPad, or iPod touch. 3.Via Trusted Device. Well. If you use two-factor authentication and cant sign in or reset your password, you can regain access after an account recovery waiting period. . To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery has been completed. My wife and I are waiting for Account Recovery, specifically the password for her AppleID, which she forgot. Eric Root, call https://macmost.com/e-2626 If you ever lose your Apple ID account password, you can recover it using one of three methods Apple provides. Please like and subscribe to my channel and press the bell icon to get new video updates. If youre given this option, an authorisationrequest goes to the card issuer.*. This site contains user submitted content, comments and opinions and is for informational purposes Apple ID account recovery is a time . Refunds. Typically, this isn't such an issue. Step 2. omissions and conduct of any third parties in connection with or related to your use of the site. Refunds. You're not the first person I've heard from, that isn't a diehard Apple fan, that the timing is excessive for account recovery. Click Passwords & Security > Reset Apple ID password > Get Started. 4. Click on " A different Apple ID ". To set a recovery contact for your Apple ID, first set up account recovery contact on iPhone and iPad: Settings and tap your name > Select Password & Security. Reply. Only use account recovery as a last resort when you cant sign in or reset your Apple ID password. * Account recovery has already taken place. When you don't remember your Apple ID, check your emails from Apple, which usually contains your Apple ID. 24-72 hours seems like more than enough time to wait. Dec 5, 2017 9:34 PM in response to RHBernard. Tight-Log . This is supposedly true. 6. Been doing this stuff for years and honestly never got stuck like this before. An invitation to visit a URL that results in a password reset in real time. - You will get a text or phone call (dependent on the manner in which you chose to receive the instructions) and you can get right back into your account. In some worse case scenarios, it has taken a couple of weeks or more. Follow the instructions to immediately regain access to your Apple ID. Tap Password & Security, then tap Account Recovery. Honestly, at this rate I'm just worried about having to . To initiate the process by any method, you just need to have a trusted iPhone/ iPod/ iPad, or web browser and you are good to go! iOS 15 will allow you to add contacts near you in order to help in recovering your Apple account should you forget your password or passcode. Your account will be ready for recovery in 24 hours. Click Apple ID. - That, in and of itself, is a huge task, unless you had a great deal of identifying information not only with Apple but with the card you had on file and that issuer. When i did check on it after 2 hours I saw a green progress bar that had reduced the expected wait time from 24 hours to 22 hours. 6.Via iforgot.com. In some cases, you may be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code that is sent to your primary email address. At any time, you cansee how long it will be until your account is ready for recovery, or when more information will be available. Your Apple ID is the account you use for all Apple services. Account recovery is a process designed to get you back into your Apple ID account when you dont have enough information toreset your password. You might also be able to shorten the wait time by providing credit-card details to confirm your . In addition, you should've been given a specific date on when to receive the information that will be either messaged or phoned to the number you input (as shown in Allen's post - look at how it states December 9). Go to "Settings" on iPhone after making sure the "Find My iPhone" function of the Apple ID is turned off. will the recovery instructions provide the forgotten password or a temporary password that will have to be immediately changed. Are you aware that there is NO PATH to a get to the status of an Apple ID recovery STATUS. Strange this was, the primary mobile number associated with the account never received the verification code. Click Continue. To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. If you set up an account recovery contact, they can also help you reset your password. There is a contact link. The feature is only available in iOS 15 and iPadOS 15 betas right now, with Recovery Contacts officially launching in the fall when the final public versions of Apple's software updates will be released.. Once you have added a Recovery Contact or several . https://www.youtube.com/c/TechnoWindowMy Travel Blog:https://www.youtube.com/channel/UCRmtMI7qhVgqokQb8YlenHQYouTube Audio Library:Awaken Anno Domini Beats Hip Hop \u0026 Rap | Inspirational ----------------------------------------Thanks for watching! Best bet may be to try logging into applied.apple.com with the info you have. provided; every potential issue may involve several factors not detailed in the conversations Thus, this is an addition they have and in turn, the customer. Or fill out and submit this form. - If it has to be set back, the iforgot site will let you know how long/if it's been extended and yes, it can absolutely get set back for an array of reasons but one thing is definite; this means they are still trying to verify your identity and have updated your file based on information thus far, - The more information they had ORIGINALLY in your account information, the better. At that time, we will send instructions to the phone number you provided. Follow the instructions to immediately regain access to your Apple ID. Please like and subscribe to my channel and press the bell icon to get new video updates. Since it is the password for my wife's Apple ID that is forgotten, will the recovery instructions provide the forgotten password or a temporary password that will have to be immediately changed. Find out how to reset your Apple ID passwordon a trusted deviceor through the Apple Support app on a family members iPhone, iPad or iPod touch. You can also visit an Apple Store and ask to use a device on site. Giving the wrong person access is disastrous for all parties. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All postings and use of the content on this site are subject to the. When your account is ready for recovery, we will send instructions to xxx xxx-xxxx; and. We have gone through the request process multiple times and get two messages on her Mac. * Apple Pay doesn't work as a credit card. After you request account recovery, you get an email with a confirmation of your request and the date andtime of when you can expect to regain access. At this time of the year, with people buying new devices, immediately forgetting their information, relinquishing their trusted devices and forgetting to update their account info, it sets others back to be quite honest. ask a new question. Any information that you enter will not be . All postings and use of the content on this site are subject to the. After your locked out of your Apple ID, it takes Apple tech support a week or two to contact you, to verify it's you and to get you back into your account. Apple Id Recovery Contacts Wwdc (Image credit: Apple). They won't ever get . Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. Apple account recovery is the process by which you can reset your password even when you don't remember any relevant details. There is an option to learn more about account recovery, but a . Apple says they can't speed up the process, because they need to verify who you are! In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Click Password and Security. 7.Via Account Recovery. Account Recovery in Progress. Apple disclaims any and all liability for the acts, The issuer might have declined your authorizationattempts. 8.FAQs. Click your name, then scroll down to the bottom. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. By default you can use their recovery service which could take a lot of time. With it, you'll now have the option to add people you trust, like family and friends, to a "Recovery Contact" list. 4. User profile for user: You have a timeline in the email. The quicker they get the appropriate information back, the better, - There are more stages but ultimately, there's no way they are going to send out how to regain immediate access without confirming you are who you state you are 100%, per the documentation they've acquired and reviewed. Why does it not say something like "this account is being recovered so please be patient" or whatever. only. I have to assume that Apple Support doesn't read these discussions. You may also be able to shorten the waiting time by providing credit-card details to confirm . Looks like no ones replied in a while. When your account is ready for recovery, we will send instructions to xxx xxx-xxxx; and, iPhone 6 Plus, But you can set a Recovery Contact to let a trusted person help you recover your account, or you can set a Recovery Key as . Put those in and it said it would take 24 hours for account recovery to be possible. Yeah, thanks for the info. You can also visit an Apple Store and ask to use a device on site. Click Change Password. Any information you enter won't be stored permanently on the borrowed device. No they don't read and act on these discussions. You should get an email like this to the primary email address Apple has on file for the Apple ID you are recovering. 7. By default you can . As an alternative to the app, you can use any computer to visit your Apple ID account page. To start the conversation again, simply Apple may provide or recommend responses as a possible solution based on the information Hello Nicka, For information about 'How to use account recovery when you can't reset your Apple ID password', click here --> How to use account recovery when you can't reset your Apple ID password - Apple Support - If you use two-factor authentication and can't sign in or reset your password, you can regain access after an account recovery waiting period. ONE IS THAT SINCE THE SUBJECT IPHONE BECAME THE TRUSTED DEVICE, WE HAD A CHANGE OF CELL CARRIER. If you enter your credit-card details correctly, and are asked to reenter your security information, contact your card issuer. You might also be able to shorten the wait time by providing credit-card details to confirm your . If you don't receive the info then (the date given), check in at iforgot to check status as per usual. Nov 29, 2017 9:34 PM in response to RHBernard. It's what they have documented. You will not get an email with this info in it. Don't forget to smack that like button for more content! Tap Passwords & Security > Reset Apple ID password > Get Started. 3. ask a new question. - With that said, if you had a card on file prior to recovery it helps; however, please keep in mind that they are also very dependent on card issuers, financial institutions and other sources they contact to get back with them and confirm your identity. To start the conversation again, simply Exactly what will we get? She no longer has security questions with 2 Factor Authentication. Tap on the My Watch tab > your Apple Watch. Just go toiforgot.apple.comand enter your Apple ID. But now/during the holidays? Once there, click "Forgot Apple ID or password?" If you just need to recover your password, enter your Apple ID to start the process. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Just go toiforgot.apple.comand enter your Apple ID. Go to the Apple menu > System Settings > Apple ID and select Password & Security in the sidebar. yes - people walk right out after purchasing a device and giving their former one up, and worse without updating their account info and now have to go into account recovery as well, because they only input one trusted device and gave that away, have no access to their email for example (and again, did not update their account information on appleid.apple.com). Follow the onscreen . Yesterday I tried the forgot id page again and the same window saying that we need to begin the account recovery process. Tap " a different Apple ID" (any information that you enter is not stored on the device). When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. It's super easy to add Apple ID Recovery Contacts through your device's Settings app. I could help more, but I'll leave you with contacting Apple Support. Apple could be like Amazon and require a user to email a copy of their photo ID to disable two factor authentication. There's also a new feature for iMessage in particular, which the . The account recovery process is an automated process that has no set time limit for recovery. Click the Apple logo in the top left corner of your screen and click System Preferences . Wait until the restore process finishes. Select Account Recovery and under Recovery Assistance , choose the Recovery Contact you would like . If you ever lose your Apple ID account password, you can recover it using one of three methods Apple provides. How to Set an Apple ID Account Recovery Contact in iPhone iOS 15. Follow the instructions to immediately regain access to your Apple ID. IF THERE HAD BEEN A WAY TO INCLUDE OTHER DATA IN THE ORIGINAL REQUEST, WE CERTAINLY WOULD HAVE GIVEN THAT CARRIER CHANGE SO THE NEW CARRIER WOULD BE. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. If needed, you can download the Apple Support app from the App Store. To cancel a recovery request that you did not make, follow the instructions in your email confirmation. Apple ID Account Recovery Methods. 6. Each case is unique because each customer and person is unique. If you remember your information and can sign in successfully, your wait period cancels automatically and you can use your Apple ID immediately. Your Apple ID is the account you use for all Apple services. NO ONE can contact them; thus, increasing and continuing to protect security overall of account holders.Sothis is an overview of essentially what occurs. Type in the phone number that you used to set up your Apple ID. This time however, I've hit a brick wall. A verification sent via SMS? If you need to talk to them, ask them if they will do a Skype or FaceTime with you. Open iTunes. 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