But in reality, customers swap brands all the time, customer loyalty tends to be at much lower rates than we might expect. In their ad they encouraged people to order from McDonalds. What can small businesses learn from all this? For anyone who had followed Burger King for the past few years, this is extremely out of character. But just how brave is it really? And at the end of 2019, Burger King revealed it had hidden a Big Mac behind ever Whopper it had photographed that year - to prove that its Whopper outsized McDonalds alternative. Burger King just put out one of the best big brand advertisements Ive seen in a long time. Burger King wants its fans to know that although getting a Whopper is always best, ordering a Big Mac is also not such a bad thing. Beyond its social channels, the print ad was placed in two French national newspapers - Lquipe and Le Journal du Dimanche. And of course, they now have everybody talking about Burger King in the news and on social media :). If the Burger King ad had made a nod to Cheshire Chippy, Cheshire Chump Steaks and Cheshire Chinese (you get my drift) it would have been better. By appealing to people to get out and order from fast food restaurants, Burger King have made themselves seem current, generous, and authoritative. I know a lot of small businesses struggled with that last one. Because the restaurant industry needs peoples support right now. Did you stop running ads? That's a really interesting point. Did you change your message? Today, everyones talking about Burger Kings endorsement of McDonalds. Let me know, I'd love to hear To view or add a comment, sign in So when I saw this first, my first reaction was to be cynical about the intentions. And therefore I felt that by extension, for a big brand, I have to accept that this is a responsible and ethical communicationeven if it does have undeniable marketing value that I could be cynical about as well. Because the restaurant industry . So you could say it was brave because BK are potentially putting McDonalds top of mind, and if someone fancies a burger they may now go to McDonalds. Totally get where you're coming from, but I feel like I can't blame them for keeping this within their market as it were. Just last week, it played a Halloween stunt on its rival, where it installed voice-recognition software in its toilets, trained to listen out for the words cancelled clown. The best advertising creates positive emotional connections with the brand, which are essentially triggered as fond memories when you are considering a purchase. "We never thought we'd be asking you to do this," begins the classy-looking message from Burger King. I don't generally eat fast food, and I definitely shop local as much as possible, and I tend to be fairly cynical and wary about big brands and their communications. Out of character, Burger King asks its fans to 'order from McDonald's'. But at the same time, the ostrich approach of hiding your head in the sand could make you look ignorant and out of touch. one of the best big brand advertisements, Dont be afraid to do something different, if it makes sense, Assume a leadership role, but do so with a generous and open spirit, You can still market yourself in tough times, if youre mindful of the situation. Its got chaps talking about Burger King so big tick for awareness but I think it misses the public mood. Everybody knows Burger King and McDonalds are competitors, just like if I ask who else you think of when I say Coke you will most likely think of Pepsi. After years of . Out of character, Burger King asks its fans to 'order from McDonald's. All rights reserved. If uttered three times, the lights of the toilet dimmed, and an eere Ronald McDonald appeared. In terms of where people will choose to buy their next burger? After years of trolling its arch-nemesis McDonalds, today (2 November) Burger King got sentimental, asking its fans that despite all its efforts to highjack McDonalds customers, it now wants you to order from McDonalds. Listen to article But then I thought to myself, if this was a campaign by a local restaurant, and it mentioned other local restaurants I would think this was perfect messaging. On a related note, I was really happy to hear from a friend of mine that she booked a meal at a local restaurant for Christmas in the hopes it can go ahead, and in their confirmation email they named other local restaurants that could also do with support. The current mood is shop local, support local, help local. Using current affairs issues to advertise can be a bit of a minefield, you dont want to be seen as piggybacking or profiteering. How have you dealt with marketing during covid-19? The ad seems very brave, because nobody ever runs ads for competitors. In their ad they encouraged people to order from McDonalds. For example, a study showed that all soft drink brands shared the same proportion of customers with Coca Colameaning that people drink various brands of soft drinks and are not completely loyal to any one brand. So while McDonalds may have benefitted somewhat from the free advertisement their competitors gave them, I think that is outweighed significantly by the advantage BK gain through the brand association of being a leader in tough times, displaying solidarity with their fellow fast food chains, and being an open and generous organisation, unafraid to give their competitors a lift up. You may not be anywhere near the office water cooler right now, but we still want to spotlight the most talked about creative from the brands that should be on your radar. A sign of the desperate times we find ourselves in, the ad aims to remind people that food outlets are suffering at the hands of the pandemic, causing widespread unemployment as a result. We never thought wed be asking you to do this, begins the classy-looking message from Burger King. So its brave because its going against the norm. Burger King just put out one of the best "big brand" advertisements I've seen in a long time.. 4 min. Carnyx Group Ltd 2022 | The Drum is a Registered Trademark and property of Carnyx Group Limited. To view or add a comment, sign in. Just like we never thought wed be encouraging you to order from KFC, Quick, OTacos, Dominos Pizza, Subway, Eat Sushi, Pizza Del Arte, Hippopotamus, Pitaya, Sushi Shop, Big Fernand, Mamma Primi, Chez Michel, Le Bistrot Basque, Caf Kokomo, Yima or any of the other independent food outlets, too numerous to mention here, the print ad continues. 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